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The People and Place Factor with Crystal Williams-Palmer

Frederick Factor June 7, 2023 95

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Show Summary:

Have you ever met an enraged owner? Now you have! In this episode, you’ll hear from Crystal Williams-Palmer of Frederick’s Crash and Catharsis Rage Factory. Crystal created Frederick’s first and only “rage room” to give people a safe, controlled environment to break items and let out stress, frustration, and rage! Tune in to hear how Crystal worked through the challenges she encountered while working to open the rage room and why she was determined to open it in Frederick. The many fans of this popular downtown Frederick spot can attest to the power of having a safe place to break things and experience catharsis and relief!

Show Notes / Highlights from the Show:
  • How supporting a friend through a breakup during the pandemic sparked the idea to create a rage room in Frederick 
  • The challenges Crystal faced when working on setting up her rage room and how Crystal became the “enraged owner”
  • The helpful people and businesses that believed in Crystal’s vision along the way
  • Frederick’s special way of connecting you to the right people at the right time in the right place
  • How Crystal’s experiences working in Corporate America and the tow truck industry prepared her to have a woman-owned business
  • Why Crystal knew that Frederick was the place she wanted to open her rage room
  • Crystal’s Frederick Factor
Guest Bio:

“It started with a porcelain bell in a paper bag for me. I knew vandalism wasn’t in my blood very early on, but the cautious yet crazy action of breaking a small porcelain bell in a paper bag with a hammer during a night of big emotions with a friend started a healthy outlet of relief in my personal life. Over the years, I had cautiously destroyed many things when these feelings crept up (mugs, plates, etc.) in the tamest way possible because, again, vandalism and jail time have never been something I have wanted. During the COVID-19 lockdowns, more cathartic actions occurred (I am a pillow-screaming queen). As people started to venture out into the world, I saw more people looking for relief from being frustrated, enraged, mad, sad, etc. From there, I worked to establish Frederick, Maryland’s Rage Room. I moved to Frederick in 2011 and have loved the city since. I wanted a space and a business that allowed people to express their feelings in the safest and most entertaining way possible.”
– Crystal Williams-Palmer

Show Links:


For the full transcript, click below:

Transcript S2 E10 – Crystal Williams Palmer

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